Caring for your data

Privacy Policy

This is our Privacy Policy, not the most exciting part, but it’s important. Here, you’ll find out how we collect, use, and protect your personal information when you use motiv.art.

1. Who We Are

This website is operated by Motiv Artworks (Org. no: 559183-6795). Our business address is Labradorgatan 26, 115 48, Stockholm, Sweden. We create and sell personalised artworks as digital copies and physical printed and framed pieces.

2. What Information We Collect

When you use motiv.art, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Shipping address
  • Billing information
  • Uploaded images
  • Created artworks
  • IP address

You provide this information when you use our forms, interact with our payment provider (Stripe), or browse the site.

3. How We Collect It

We collect data through:

  • Forms you fill out
  • Stripe (our payment terminal)
  • Cookies and tracking tools (like Google Analytics)

To create an artwork, we ask for your name, email, phone number, and country.

4. Cookies and tracking

We use cookies and similar technologies to:

  • Understand how people use our site (Google Analytics)
  • Show relevant ads (Google Ads, Meta Ads, Pinterest Ads)

You can adjust your cookie settings in your browser at any time. If you're in the EU, you'll be shown a cookie consent banner where you can accept or reject non-essential cookies.

5. Third-Party Services

We work with the following third-party services, which may also process your personal data:

  • Stripe (payments)
  • Webflow (website hosting and CMS)
  • Klaviyo (email marketing)
  • Google, Meta, and Pinterest (analytics and advertising)

Some of these providers may process your data outside the EU. In such cases, we rely on safeguards like the European Commission's Standard Contractual Clauses.

We only share data with them to provide our services and improve your experience.

6. Payments

Payments are handled securely through Stripe. We do not store your card details. We only store payment status and delivery address.

7. Marketing emails

If you choose to receive marketing emails when creating an artwork, we may send you updates and offers. You can opt out at any time by clicking the unsubscribe link in any email or by contacting us at support@motiv.art.

8. Your rights

You have the right to:

  • Request access to your data
  • Ask us to correct or delete your data
  • Withdraw consent for marketing
  • Restrict or object to how we use your data
  • Request a copy of your data in a portable format
  • Lodge a complaint with your local Data Protection Authority (in Sweden, this is Integritetsskyddsmyndigheten)

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g., for marketing emails or cookies)
  • To perform a contract with you (e.g., to fulfil your order)
  • Our legitimate interests (e.g., improving our services)
  • Legal obligations (e.g., tax and accounting requirements)

To exercise any of your rights, email support@motiv.art.

9. Age restrictions

Our site and products are only for people aged 16 or older.

10. How We Store and Protect Your Data

We use Vercel to host and store our data. All personal data is stored in an encrypted format to keep it safe. We regularly review our security practices and restrict access to personal data only to those who need it.

11. How Long We Keep Your Data

  • Customers: We keep your data for up to 24 months.
  • Non-customers: We keep your data for up to 12 months.

After that, if you have not used any part of our services, it’s permanently deleted.

12. Changes to This Policy

We may update this privacy policy. If the changes are significant, we’ll email you to let you know.

13. Contact us

If you have questions about your data, email us at support@motiv.art.